We are positive you will love our products however we offer a 14 days return policy within delivery of the item. Please note you have a duty of care to ensure the product is sent back in perfect, resalable condition. If the products arrives back in damaged condition, we reserve the right to decline any refunds. If you would like to exchange your item for instance due to size or colour, please get in touch with us email@example.com In this instance, you must return the original product and place a new order. Refunds will be processed for the unwanted item as per our policy. The customer is responsible for the cost of returning the item. We recommend returning the item via a tracked item as we cannot be held responsible for lost/missing returns. Please email us at firstname.lastname@example.org prior to any returns. Please note it is your responsibility to ensure the item is posted back within 14 days of getting in touch with us. Refunds will be paid to the payment method you originally used to pay for your order (Credit/Debit card, PayPal account) within 7 days of receiving the items back.